54bdt Privacy Policy
Your personal information is completely safe with us. In this policy we explain in detail how 54bdt collects, stores, and keeps your information secure.
54bdt ("we", "us", or "platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains what kind of personal information we collect, why we collect it, how we use it, and how we keep it secure when you use the 54bdt website and services. Please read this policy carefully and contact us if you have any questions.
By registering with 54bdt or using our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services or contact our support team.
What Information We Collect
54bdt may collect the following types of personal information. Ensuring transparency about the type and purpose of data is our primary goal.
Identity and Contact Information
Information you provide at the time of registration:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number (for contact purposes)
- National ID or passport details (for KYC verification)
Financial Information
Information required to process transactions:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction amount and date
Technical Information
Collected automatically from your device and connection:
- IP address
- Browser type and version
- Device type and operating system
- Cookie and session data
- Website activity logs
Gaming Activity Information
Information related to your play on the platform:
- Game history and results
- Bet amount and time
- Preferred game types
- Bonus and promotion usage details
- VIP level and rewards information
Purpose of Information Use
54bdt uses the collected information for the following purposes. Each purpose is specific and directly related to your service experience.
| No. | Purpose of Use | Description |
|---|---|---|
| 1 | Account Management | Your information is used for registration, login, password recovery, and account verification. |
| 2 | Financial Transaction Processing | Financial information is used to complete deposit and withdrawal requests and to ensure transaction security. |
| 3 | Identity Verification (KYC) | Identity document details are verified to confirm user identity and prevent fraud and money laundering. |
| 4 | Customer Support | Contact information is used to resolve your issues, settle complaints, and provide 24/7 live chat support. |
| 5 | Responsible Gaming Assurance | Gaming activity data is analysed to identify signs of addiction and provide timely assistance, and to verify age. |
| 6 | Platform Improvement | Anonymous usage data is analysed to improve the user experience and develop new features. |
| 7 | Legal Compliance | Necessary information is retained to comply with applicable laws and respond to requests from regulatory authorities. |
Cookies and Tracking Technologies
54bdt's website uses cookies and similar technologies. Cookies are small data files stored in your browser that improve your browsing experience.
Essential Cookies
Essential for session management, keeping you logged in, and ensuring security. These cookies cannot be turned off.
Analytics Cookies
Used to monitor website performance and analyse user behaviour. Data is kept anonymous.
Preference Cookies
Used to remember language, theme, and user preference settings. Personalises your experience.
Information Sharing with Third Parties
54bdt does not sell or rent your personal information. However, in certain situations information may be shared with trusted third parties:
When Information Is Shared
- Payment processors: The minimum necessary information is shared to complete transactions through bKash, Nagad, Rocket, or a bank.
- Identity verification services: Identity document details may be shared with trusted verification services as part of the KYC process.
- Game providers: The provider of the game you play (such as Pragmatic Play, Spribe, JILI) may receive technical information related to the game.
- Legal obligations: Information may be provided in response to a court order or a lawful request from a government authority.
- Security investigations: Relevant information may be shared to assist in investigating fraud, money laundering, or other illegal activity.
Data Security Measures
54bdt has adopted industry-standard security measures to ensure the safety of your information. Our platform is protected by SSL encryption and modern cybersecurity technology.
Technical Security
- 256-bit SSL/TLS encryption
- Encrypted database storage
- Firewall and intrusion detection
- Regular security audits
- Two-factor authentication (2FA) support
Organisational Security
- Restricted employee access policy
- Employee privacy training
- Rapid response plan for data breach incidents
- Privacy clauses in third-party agreements
- Regular security reviews
Data Retention Period
54bdt retains your personal information only for as long as necessary. In general:
- Account information: Retained for as long as the account is active and for the legally required period after it is closed.
- Financial transaction records: Retention for a set number of years is mandatory under financial regulations.
- KYC documents: Identity verification documents are retained for the period specified under applicable regulatory rules.
- Gaming logs: Retained for a set period to ensure fair play and resolve disputes.
- Cookie data: Session cookies are deleted when the browser is closed; persistent cookies are deleted when their set expiry period ends.
After the retention period ends, information is securely deleted or anonymised so that you cannot be identified.
Your Rights Over Your Information
As a 54bdt user, you have the following rights regarding your own personal information:
Right to Access
You can request to know what information we hold about you and to receive a copy of that information.
Right to Rectification
If any of your stored information is incorrect, you can request a correction. Most information can be changed directly in your account settings.
Right to Erasure
In certain circumstances you can request that your information be deleted, although some information may need to be retained due to legal obligations.
Right to Object to Processing
You have the right to object to the processing of your information for certain purposes, in particular for marketing purposes.
Right to Data Portability
You can request to receive the information you have provided in a structured, common format.
Right to Restrict Processing
In certain circumstances you can request that the processing of your information be temporarily restricted.
How to Exercise Your Rights
To exercise any of the above rights or to ask questions about this privacy policy, please contact us. Our support team is available 24/7 to help via live chat in Bengali. To contact us by email: [email protected] — we generally aim to respond to your request within business days.
Privacy Protection for Minors
54bdt provides services only to those aged 21 and above. We do not knowingly collect personal information from minors.
- Age is verified at the time of registration and no one under the age of 21 is permitted to open an account.
- If we become aware that a minor is using our platform, their account is immediately closed and any collected information is deleted.
- If parents believe their minor child has registered on 54bdt, please contact our support immediately.
Changes to the Privacy Policy
54bdt may update this privacy policy from time to time. If changes are made:
- The "Last Updated" date at the top of this page will change.
- For significant changes, we will try to notify you via email or through the platform.
- Continuing to use 54bdt after the changes will be considered as your acceptance of the new policy.
- The latest policy will always be available on this page.
We recommend that you check this page regularly to stay up to date with our privacy policy.
Contact Us
If you have any questions, comments, or requests regarding this privacy policy, please get in touch with us. Our team is always ready to help you.
Live Chat Support
Our support team is available 7 days a week, 24 hours a day to assist you in Bengali via live chat. Any privacy-related queries are resolved promptly.
Service hours: 24 hours / 7 days (BST)
Email Contact
Use email for detailed requests or correspondence with documents. We generally try to respond within business days.
Read our other legal documents to learn more: